[email protected]
For exchange questions, order updates, compliance enquiries, and account support.
Direct support
Questions about a pair, an existing request, or settlement details? Send us a message and include your order number when available.
For exchange questions, order updates, compliance enquiries, and account support.
Speak with the desk during business hours for time-sensitive settlement questions.
200A-4185 Still Creek Drive, Burnaby, BC V5C 6G9
Include your exchange pair, expected amount, and order number if your request has already been submitted. Never email passwords or private wallet keys.